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Hardware Discussion => Optics => Topic started by: car-ram-rod on March 03, 2017, 08:25:30 am

Title: Vortex broke
Post by: car-ram-rod on March 03, 2017, 08:25:30 am: 1-4 PST broke yesterday at the range. Kids unloaded the truck so I wonder if it was dropped. Still, not the happiest.

Didn't wanna be a hypocrite and only post the good. Something came loose and it rattling around the ocular. Of course it's covered but annoying.

BUT again this is my trainer and everything breaks
Title: Re: Vortex broke
Post by: Thernlund on March 03, 2017, 02:52:08 pm: Bad shit happens sometimes. Not much to be done.

I'm more interested to know how Vortex handles you.

-T.
Title: Re: Vortex broke
Post by: car-ram-rod on March 03, 2017, 02:57:27 pm: I didn't hit up my buddy either. Just cuz I'm not in dire need. I'll ship it today and report on how long it takes
Title: Re: Vortex broke
Post by: ItWasntMe on March 03, 2017, 03:46:24 pm: That sucks. :-(

They fixed my SPARC with broken electronics pretty well.

Also, the new Viper PST Gen II 1-6x24 is coming out! :-P :thumbup
Title: Re: Vortex broke
Post by: DuneShoot on March 03, 2017, 04:37:07 pm: :thumbup

I had a 1-6 Leupy break from SCAR recoil.

They are all susceptible.
Title: Re: Vortex broke
Post by: car-ram-rod on March 03, 2017, 05:39:14 pm: Quote from: ItWasntMe on March 03, 2017, 03:46:24 pm
That sucks. :-(

They fixed my SPARC with broken electronics pretty well.

Also, the new Viper PST Gen II 1-6x24 is coming out! :-P :thumbup

Ha believe me I asked. I also asked to upgrade to something else.
Title: Re: Vortex broke
Post by: fourseventeen on April 13, 2018, 03:55:58 pm: I hear Vortex has an amazing warranty...have you checked with them to see if they could help you out?
Title: Re: Vortex broke
Post by: medved on April 29, 2022, 09:44:29 am: He just has to call and they will send him shipping tag right away. They keep their word so no worries about helping him out. :thumbup
Title: Re: Vortex broke
Post by: desertrat on January 20, 2024, 08:54:13 pm: I know this is an old thread, but it still applies. My buddy has a Diamondback tactical on a 7mm mag and the parallax went south. He called them and asked if the 7mm mag might have too much recoil for that scope. They told him it was fine and they sent the shipping info right away. he sent it in and got it back in something like a week and a half.

He was very pleased with the service.
Title: Re: Vortex broke
Post by: Ballistic Therapy on January 21, 2024, 07:21:04 am: The best thing about Vortex is their warranty , because sooner or later you will need it.
Title: Re: Vortex broke
Post by: 870policemag on January 21, 2024, 10:28:30 am: Their warranty is second to none. I sent a 2nd gen Razor HD 1-6 with a split reticle in and had it back less than 2 weeks.